Frequently Asked Questions
Where are we located?
304 N Main St, Blacksburg, VA 24060.
What are our hours?
Monday - Thursday Closed
Friday 2:00 - 7:00 PM
Saturday 12:00 - 5:00 PM
Sunday 12:00 - 5:00 PM
Where do we get our clothing?
Our clothing comes from a variety of different wholesalers and individuals who bring in items to sell. We go through every individual piece to make sure the pieces are on brand and in good condition.
how do i sell my clothes?
Bring in the clothes you want to sell and a store associate will review your items. All items will be checked for stains, working buttons and zippers, and condition of the item. If your items fit our criteria, an offer will be made for either 33% of what we would sell the item for in Venmo or 50% in VTThrift credit. For example, if we price an item at $20, you have the option of receiving $6.60 through Venmo or $10 in VTThrift credit.
How are the items priced?
All prices of the items are based on brand, quality, style, and store inventory. We do extensive research on the resell value of the item and reprice it at an affordable rate for all our customers. Estimates are all done in-store and cannot be given over the phone.
Do i need to make an appointment?
No appointments for selling your clothes are require although we recommend coming in on a Sunday and one hour before closing.
Can I return an item?
Returns will only be accepted if the item was purchased online. Otherwise, all sales are final.
Are we hiring?
Currently, we are not accepting new store associates but we are always accepting interns to help us with different aspects of VTThrift. Please fill out the Google Form if you are interested in working with us!